Passengers Info

We care about your experience through KKIA, so we share with you some tips and information to make your journey easy and enjoyable . .

Before You Fly

Therefore, We Have Collected Some Tips to Help Make your Airport Experience Easier Than Ever

  • You should allow plenty of time for the check-in process. Check-in usually starts at least 3 hours before flight departure, and closes one hour before flight departure. However, this may vary from airline to airline. Ensure that you check the instructions on your ticket or consult your travel agent or airline website. If in doubt, call your airline directly..
  • Please ensure you have a valid passport, air ticket or booking confirmation and visa for your destination country (if applicable), before proceeding to the check-in counter KKIA recommends being at the airport 2-3 hours prior to your flight's departure.
  • Saudi Arabian Airlines offers self-service check-in Kiosks in Terminal 5 allowing you to check-in by yourself in a fast and comfortable way.

 

Assistance

Travelers with a disability or reduced mobility can get assistance all the way through the airport. Therefore, please contact one of the counters for special need passengers located in the check-in areas of all terminals.

 

Missing or Damaged Baggage

In case of missing or damaged baggage with airline tag please contact the baggage service offices located in the baggage reclaim areas of all three terminals.