FAQ
Frequently asked question
Navigate the immigration process with confidence.
Ensure you have your valid passport, visa documentation, and completed entry/exit cards. For tourist visas, you can obtain them at the Visa Counter in arrivals or through the Saudi eVisa Portal before travel.
Immigration counters are located in designated areas after check-in for departures and before baggage claim for arrivals. Follow the airport signage or ask our "Ask Me" team for directions.
Non-Saudi travelers must complete their exit cards to present to passport authorities. Keep your travel documents easily accessible throughout your journey.
Our "Ask Me" team is available 24/7 to assist with general immigration questions. Contact them at 920020090 or visit their service counters throughout the terminals.